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Back in January this year, UBA disclosed its Chat Banker AI, Leo, the first of its kind from any financial organisation in africa. Since then, UBA account holders are using the Chat Banker to perform transactions and lots more via its Facebook messenger page. Read our review and on How to Use UBA Leo on WhatsApp.
Leo has currently been launched on WhatsApp with UBA making sure its customers and bankers have quick access to regular bank transactions without leaving the comfort of their home. With Leo, users will open new bank accounts, check their account balances, get airtime, and make funds transfers without additional charge.
The UBA chat banking bot also makes it simple for customers to initiate loan requests, cheque confirmations, bill payment, account freezing and instant notifications on transactions.
All these are facilitated via social media and Leo used authenticated transaction via one-time-passwords (OTPs) sent to customers. The UBA whatsapp number is +234 903 000 2455
How to Use UBA Leo on WhatsApp
Above all, UBA Leo can do various transactions on WhatsApp just like when using the bank’s USSD code. As long as you’ve got a phone running WhatsApp, this service is available to you. You can find some of the transactions you’ll be able to perform with Leo are listed below:
- Bank Transfer
- Airtime top-up
- Balance enquiry
- Bills Payment
- PIN management
- customer care access